ESSENTIAL FUNCTIONS

* Plans, organizes, directs, and controls operations

* Analyzes workflow and assignments to ensure operations run efficiently

* Provides direction to staff members in resolving problems which arise with internal or external customers

* Meets with customers to determine needs, solicit feedback on service levels and implement solutions to address issues

* Adapts departmental plans and priorities to address resource and operational challenges

REQUIRED EDUCATION AND EXPERIENCE
Bachelor's Degree

6+ years of work experience

COMPETENCIES
Analytical problem solving

Ability to follow directions

Process Design

Excellent oral and written communications skills

Stakeholder Management

Project Status Reporting

People Management

Matching projects to Company priorities