The Offer Opportunity within a company with a solid track record of performance Opportunity to make a positive impact The Job You will be responsible for : Handling inbound calls and emails in a professional manner.

Resolving customer inquiries and requests and ensuring strong customer satisfaction.

Working with various internal teams to ensure prompt and accurate order processing and delivery.

Escalating customer feedback as required.

The Profile You have at least 1 year experience within a Customer Service role, ideally within the IT Services, Other Services and Social Platforms industry.

You possess excellent interpersonal as well as written and verbal communication skills.

You are a self-starter and demonstrate a high level of resilience You are a strong team player who can manage multiple stakeholders You are adaptable and thrive in changing environments The Employer Our client is a global support services provider with over 14 years of experience in providing Call Center and Remote Business support services! The company is headquartered in Sugar Land, TX (USA) with call center branches in the Philippines and Pakistan.