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Customer Service Representative (health Care Account), Taguig

Last update 2024-04-24
Expires 2024-05-24
ID #2055286474
Free
Customer Service Representative (health Care Account), Taguig
Philippines, Metro Manila, Taguig,
Modified March 3, 2024

Description

Responsibilities:
• Provide necessary information regarding the facility’s services.
• Process payments for services rendered and assist with the billing procedure
• Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
• Answering telephonic and e-mail inquiries in a timely manner.
• Advising members of outstanding co-payments.

Required Skills:
• College undergraduates must have at least 6 months of BPO experience. College graduates – no BPO experience required.
• Good communication and presentation skills.
• Computer literate.
• Available to work shifts, which may include work during evenings, weekends, and public holidays.
• Ability to calm irate, anxious, or grieving customers.

Job details:

Job type: Full time
Contract type: Permanent
Occupation: Customer service representative (health care account)

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