3 month contract role with a Local Authority
Job Summary
We are seeking a Performance Analyst to join the Data Insights and Performance team within Public Health at a London Borough.
This role focuses on analysing and reporting on complaints, Members’ enquiries and MPs’ enquiries, ensuring accurate, timely and compliant performance data.
You will play a key role in developing dashboards, analysing trends, and providing actionable insights to support service improvement and decision-making.
This is a hybrid role with a mix of office-based and remote working.
Key Duties / Accountabilities (Sample)
Deliver statutory and corporate reporting for complaints, Members’ and MPs’ enquiries
Design, develop and maintain performance reports and Power BI dashboards
Define and track key performance indicators (KPIs) aligned to service objectives
Analyse service performance data to identify trends, patterns and areas for improvement
Automate reporting processes to improve efficiency and data accessibility
Gather and document stakeholder requirements for reporting and analysis
Produce ad‑hoc analysis and insight reports for senior stakeholders
Validate, cleanse and prepare data to ensure accuracy and consistency
Maintain documentation for data definitions, QA processes and reporting standards
Troubleshoot data quality issues and liaise with internal teams to resolve them
Support audits and quality assurance processes for performance reporting
Communicate insights effectively using data visualisation and storytelling techniques
Ensure compliance with GDPR and data governance standards
Skills / Experience
Experience in performance analysis, data analysis or a similar role
Strong experience handling, cleaning and analysing large datasets
Experience developing and maintaining performance frameworks and KPIs
Proficiency in tools such as Excel, SQL, Python or R
Experience with Power BI or similar data visualisation tools
Strong understanding of performance metrics and reporting
Ability to gather and translate stakeholder requirements into analytical outputs
Excellent written and verbal communication skills
Strong analytical and problem‑solving ability
Ability to manage multiple priorities and meet deadlines
Understanding of data validation, QA processes and audit requirements
Knowledge of GDPR and data governance principles
Experience completing statutory returns and reporting (highly desirable)
Public sector or local authority experience (desirable)
Additional Information
Bi‑weekly payments
Organisation: London Borough – Public Health / Data Insights and Performance
Duration: 12 weeks (vacancy cover)
Hours: 35 hours per week
Location: Hybrid (approx. 3 days in office, 2 remote)
Rate: Umbrella – £32.80 per hour
Compliance: Standard DBS may be required
