Apply Now Responsibilities Platform Design and Delivery● Translates business and operational requirements of business owners and stakeholdersinto appropriate functional and technical specifications and requirements.● Designs the platform capabilities, service flow, and architecture according to what bestmeets the specifications and requirements.● Aligns the platform design with the business’ product and service roadmap.● Provides the estimated timelines and costs for each project to the sponsor for businesscasing.● Drives the delivery of platforms together with project management, procurement, IT, andnetwork groups, ensuring on­time, on­spec, and on­budget execution.● Manages constraints, challenges, and changes that affect the platform delivery Capability Roll­out● Drives utilization of existing platforms by business partners through recommendations thatapply existing platform capabilities with business needs● Leads process improvement initiatives for more efficient and streamlined use of a platform,allowing for faster and more effective roll­out of new services.

Platform Roadmap● Monitors and provides inputs for the development of new service roadmaps, breakthroughideas, and business opportunities.● Develops platform capability roadmaps in view of anticipated or emerging technologies.● Recommends and identifies building or decommissioning a platform capability.● Drives development of new capabilities to deliver an expanded or enhanced platformportfolio.

Platform Administration● Oversees the following functions delivered by IT and Network Service Management toprotect the performance of existing platforms:○ Service Level Management○ Availability Management○ Service Continuity Management○ Capacity Management○ Incident Management○ Problem Management○ Change Management○ Configuration Management Apply Now