Job Description: Purpose of theposition As Cloud IT Specialistyou are given tasks within implementing, monitoring, and maintaining Cloudsolutions, including major services related to Compute, Storage, Network and Security.

Environments used are Microsoft Azure, Google Cloud, IBM Cloud and AWS.

Short description ofthe IT Operations Center Global IT, ITOperations will deliver IT service delivery across IT vertical from the ITOperations Center where one is placed in Manila and the other is in Warsaw, Poland.

The goal for the IT Operations Center is to solve and reducethe number of major and critical incidents and be part of delivering global24/7 IT service delivery.

The IT Operations Center will consist of all relevant IT Operations areas and hold competencies ranging from IT Security, Network, Server, Cloud, Database, Citrix and O365. The IT Operations Center is acrucial part of the total IT service delivery to global business users.

Key Tasks Automate installations using relevant scripting tools Provision Iaa S and Paa S services with Azure pipelines Build and maintain shared systems, i.e.

monitoring, application platforms etc.

Collaborate and share knowledge with relevant IT departments Troubleshooting of operational issues with application teams Estimate and plan worklogs Work in Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company, including companys intellectual property protection Behaviors and attitudes consistent with the values.

Professional skills development by participation in training and constant self-education IT / Market & Industry Knowledge / Business Acumen / Process working Excellent IT Operations understanding / experience with other IT Operations Centers Knowledge of IT Operations Knowledge of ITIL Knowledge of trends and challenges for the IT industry International experience / work experience abroad an advantage Willingness for possible travel Skills &Competencies Business Competencies Strong decision-making capabilities and high accountability: credibility, assertiveness Organizational skills: prioritize, plan, assign and control Execute and apply leadership and management according the Panalpina Leadership competency model Customer focus: monitors customer expectations continuously Network and relationship building Willingness to involve stakeholders in decision making, to get buy-in and to implement solutions Personal Competencies Excellent sense for quality and intercultural differences Good team working skills Integrity Act as a Role Model for Corporate Values and fully adhere to the Code of Conduct High commitment and positive attitude in the face of setbacks and obstacles Capability to handle high stress levels (Ability to work under pressure and deal with tight deadlines) Ability to coordinate efforts/resources within and across boundaries to deliver goals Ready to take personal accountability for achieving individual and shared goals Ability to set robust plans well in advance and to initiate action to move projects forward Authentic, approachable, open, and honest Educational background/ Work experience University degree in IT or business studies or any related studies Minimum 2 years' experience in a similar position (Cloud Administrator) Preferable work experience in IT Operations Center or business Process Centers High knowledge of cloud and infrastructure technologies High knowledge of basic software Operational mindset and cooperation skills Language skills English Excellent language skills, both verbal and written Computer Literacy Proficiency with Windows and MS Office Required Skills: Remuneration Operations Relationship Building Services ARe Citrix Development Pipelines Microsoft Azure Service Delivery Protection Accountability Cooperation ITIL Business Process Participation Storage Travel Infrastructure Regulations Security MS Office Pressure Windows Software Leadership Business Training Management