About the Job
Location: Luzon Region
Corporate Title: Junior Officer to Manager
Work Arrangement: On-site
Our Branch Banking Group is looking for experienced professionals to join us in East West stores across Luzon Region in the role of Branch Relationship Officer.
In this role, you will be responsible in retaining and enhancing client relationships, striving to boost deposits through personalized sales approach, cross‑selling initiatives, and proactive communication, while ensuring compliance and promptly addressing client needs.
Your dream. Our focus.
East West Banking Corporation (East West) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the East West experience.
We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.
Whether you’re just starting out, or already a seasoned professional, East West can help you unleash your potential, and bridge the gap between dream to success.
What the role will entail
Drive sales acquisition and customer retention efforts in line with the store’s growth strategy
Grow assigned managed accounts by deepening client relationships and improving share of wallet
Promote and sell banking products and services to qualified clients to meet business targets
Ensure full compliance with regulatory and internal policies through proper client identification (KYC), accurate documentation, and adherence to AML laws and BSP Circulars
Maintain high standards in audit, risk, and customer service by delivering transparent, client‑centric engagement
What we’re looking for
Bachelor’s degree in Business, Marketing, or any related field
Requires at least 3 years of proven experience in sales and marketing of deposit products within the banking industry
Open to candidates with extensive experience in Branch Banking operations or service delivery who are seeking to transition into a front‑line sales position
Must possess strong selling and negotiation skills, with preference given to candidates maintaining an active client portfolio within the designated area
Possesses strong communication and presentation skills, coupled with resilience and a proactive, results‑oriented approach
What you can expect from joining our team
Career development and training opportunities
Competitive salary package and benefits
Performance‑based incentives and recognition programs to reward high‑performing individuals
Opportunity to work with industry experts and be mentored by them
Defined career progression paths to guide you in your professional growth
