Description :

Huskee is seeking a dedicated and empathetic Customer Support Representative to provide exceptional assistance to our valued customers. As a Customer Support Representative, you will play a pivotal role in ensuring customer satisfaction, resolving issues, and maintaining a positive brand image. Your effective communication skills, problem-solving abilities, and commitment to delivering top-notch service will be essential in this role.

Qualifications:

• Exceptional written and verbal communication skills, with the ability to explain technical concepts in a clear and understandable manner.
• Strong problem-solving and critical-thinking skills, with a keen attention to detail.
• Empathetic and patient demeanor, with the ability to remain calm under pressure.
• Proficiency in using customer support software (Gorgias), project management tools (Wrike), and communications channel (Slack)
• Adaptability and willingness to learn about new products and technologies.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Previous experience in customer support, retail, or a related field is a plus.

Benefits :

• Competitive salary
• Training and ongoing professional development opportunities
• Friendly and collaborative work environment
• Positive impact on the environment by working for B-Corp organisation
• Flexible work hours

Work from Home Requirements:

• Own computer or laptop
• High speed internet connection and back-up
• Back-up power supply