POSITION SUMMARYTo create and maintain a long-term relationship with the customers in order to achieve salesRepresent the Brand in a positive manner while ensuring recurringResponsible for assisting customers with choices, assist and provide information about the product inFoster a positive, engaging and ethical working environment KEY AREAS OF RESPONSIBILITIESDrive the sales Work to hit individual sales and other storeExecute sales strategies and action plans implemented by theMaintain a tight control on discounting and giveaways/ discontinued productsMonitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports Achieve High Service Standards Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience toMaintaining and upholding the company’s image as a prestigious and luxurious brand at allResponsible to collect Customer Registration Card as per store targetWork with the Manager to best handle customerTo comply with Brand standards, company SOP and the Code of Business Conduct. Maintain Best Retail Standards Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs.Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times.Ensure visual merchandising are implemented efficiently.Be vigilant and practice regular checks on staff movements during operating hours. Inventory Integrity Working together with Managers to manage inventory and minimize stock lossesConduct daily, monthly stock count forResolve discrepancies within 2-3 days and report all findings to ManagerMonitor and coordinate receiving of merchandise and price tagging according to operation procedures Reporting Updating customer database on frequentResponsible for all stock control documentation. Ensure timely and accurateTo support in collating data for all reports pertaining to sales, customer service, accounts, logistics in a timely mannerAny Ad Hoc reporting as required by the Managers Personal Development To have and maintain at all times competent product knowledgeComplete E-Learning Modules on timely