Job Description This is a remote position.

Role Name: E-commerce Specialist Schedule: Full-time, Monday to Friday 9 AM to 5 PM Client Timezone: ACST (Australian Central Standard Time) Client Overview Join a thriving online furniture retailer that’s revolutionizing the way Australians shop for home furnishings.

This dynamic e-commerce business offers an extensive range of high-quality furniture products, sourced from multiple suppliers.

With a commitment to customer satisfaction and a passion for interior design, this company is at the forefront of the digital retail revolution in the furniture industry.

Job Description As an E-commerce Specialist, you’ll be at the heart of our digital operations, managing our Word Press/Woo Commerce platform and ensuring a seamless online shopping experience.

You’ll handle daily website updates, maintain product listings, and provide top-notch customer service.

This role offers a unique blend of technical skills and customer interaction, allowing you to directly impact our business growth while honing your e-commerce expertise.

You’ll work closely with our suppliers and internal team to keep our extensive product catalog up-to-date and accurate, ensuring our customers have access to the latest furniture trends and information.

Responsibilities Manage and update our Word Press/Woo Commerce website daily, ensuring product information, pricing, and specifications are always current Handle customer inquiries professionally, providing expert product knowledge and order support Process orders efficiently and track shipping status to ensure customer satisfaction Collaborate with suppliers to gather and update product information regularly Optimize product listings and website content to enhance the online shopping experience Assist in implementing e-commerce best practices to drive sales and improve user engagement Perform basic image editing tasks to maintain high-quality visual content across the site Requirements Proven experience with Word Press and Woo Commerce platforms Strong attention to detail and data accuracy in managing large product catalogs Excellent written and verbal communication skills in English Customer service experience, preferably in an e-commerce setting Ability to multitask and prioritize in a fast-paced digital retail environment Basic image editing skills and familiarity with e-commerce best practices Comfortable working remotely and collaborating with a distributed team Ability to work full-time (40 hours per week) with flexibility to accommodate Australian business hours Requirements Requirements Proven experience with Word Press and Woo Commerce platforms Strong attention to detail and data accuracy in managing large product catalogs Excellent written and verbal communication skills in English Customer service experience, preferably in an e-commerce setting Ability to multitask and prioritize in a fast-paced digital retail environment Basic image editing skills and familiarity with e-commerce best practices Comfortable working remotely and collaborating with a distributed team Ability to work full-time (40 hours per week) with flexibility to accommodate Australian business hours