Responsibilities: Directly report all matters to the Team Lead of Testing Co E.

Monitor the implementation of the approved Test Plan by ensuring that: Kick-off testing notices are sent to the local business units as planned; Testing activities are being performed during the testing period; Issues or concerns that may delay the testing activities shall be addressed promptly andmunicated to the Tower Lead of ICS Testing; Testing activities shall bepleted based on the plannedpletion dates; Updates on the implementation of the approved Test plan, including the progress of ongoing andpleted testing activities; Final reports and working paper are properly safekept and readily available for audit and documentation purposes; Maintain high quality standard on the test results by ensuring that: Technical aspects of the AML/ATF and FATCA-CRS programs were reviewed; Regulatory examination, audit reports, and other relevant internal reports, were considered prior to the conduct of testing; Testing activities performed, along with its results, coincide with the scope and objective of the testing; Reports have been reviewed and discussed with the team, including the Team Lead of Testing Co E; Assist in driving and monitoring team's productivity and efficiency are met Assists on the tracking of the resolution of all outstanding observations in the test results by securing updates from the local business units on the progress andpletion of their remedial actions based on their target dates Take charge or assist or monitors on the projects/ initiatives relating to process improvement Motivate others to stretch and take bold steps to achieve better oue Assist the Managers in Driving team performance to the highest possible level and excel it through development actions Assist the TL/Manager in reviewing the works and final reports prior to release and all activities are delivered on a timely basis Ensures that own assigned works/ adhocs are handled with accountability and adheres to the QA plan Involve in decisions, provide advice and rmendations to stakeholders based on data Conduct training to new hires and upskill new hires Qualifications: A Graduate of any business courses (Ex.

Finance, Accounting,) are preferred but not required.

Minimum of 2 years Audit/ Controls Testing experience or 4 years experience in AML andpliance.

ACAMS certification is an advantage but not required.

Strong organizational skills Solid written and verbalmunication skills.

Use these skills while working with BU partners and with different levels of the organization.

Solid technology skills; knowledge of or ability to learn applicablepliance or business systems Solid analytical and problem-solving skills.

Strong ethicalpass Disciplined Knowledge of the financial services industry including insurance and/or securities Basic understanding of the regulatory environment in which thepany operates and some understanding of keypliance concepts Developing negotiating, influencing, and relationship building skills Ability to represent business internally (our department) and externally (outside our department) within thepany Ability to work with minimal supervision Performs analysis that requires technical and analytical skills Provides higher level customer service Applies technical knowledge to develop standardmunications (, policies, procedures, and presentations) Considers an audience's technicalprehension to determine the most appropriate message and delivery method Recognizes stakeholder needs to drive decisions Observe propermunication protocol to analyze the needs and interests of stakeholder Performs assigned tasks in a timely and cost-effective manner Seeks and utilizes available project/resource management tools and resources to get the job done Searches for the appropriate data and conducts analyses to define expected impact associated with a proposed initiative Develops a deeper understanding of underlying inputs and assumptions for impact/ROI analysis Listens to understand business challenges and applies knowledge in specialty area when responding Performsplete set of activities to aplish overarching objectives while adhering to timelines Applies understanding of policies and procedures to determine work methods.

Demonstrates understanding of differing business functions (, typical processes and activities) and challenges Applies understanding of the rules and regulations to understand the impact of changes to the business Applies knowledge of service tools and processes to enhance end-user experience Builds positive customer relationships by performing responsibilities consistently against high standards.

Anticipates customers' basic needs and addresses requests and/or concerns Discusses and conveyspany's value proposition (solutions and services) Measures performance of solutions against client needs/ expectations Listens for and presents relevant knowledge back to the organization to help identify business opportunities for relevant solutions/services Searches for appropriate data and conducts required analyses to support business decisions Demonstrates a customer centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency Let's make every day better together.

Learn about our opportunities at JOBS.

MANULIFE About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers.

At the end of 2022, we had $ trillion (US$ trillion) in assets under management and administration, including total invested assets of $ trillion (US $ trillion), and segregated funds net assets of $ trillion (US$ trillion).

We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity.

We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We aremitted to fair recruitment, retention, advancement andpensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment.

A Human Resources representative will work with applicants who request a reasonable amodation during the application process.

All information shared during the amodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

To request a reasonable amodation in the application process, contact recruitment@manulife.

Job ID JR24051875