A leading global business services company in Pampanga is seeking an experienced Senior Manager for Service Excellence to drive Lean Six Sigma initiatives. This role requires a minimum of 10 years in BPO, Lean Six Sigma Greenbelt certification, and substantial experience in managing Telco and Media accounts. The ideal candidate will lead project management efforts, build strong teams, and maintain relationships with senior leadership. The position offers a dynamic work environment focused on process improvement and operational excellence.
