Who we are:​ We are Accenture — a global professional services organization, and Service Now’s 2023 APJ, EMEA and AMS Partner of the Year.

​Trusted by more than 7,700 enterprise customers, Service Now provides the foundation for all digital workflows – connecting people, functions, and systems across an organization.

Accenture is a go-to-market service provider for consulting, implementation, transformation and run support using the Service Now platform.

Accenture and Service Now’s partnership continued to strengthen over the years through a platform-led approach that unites the industry and technology transformation expertise of Accenture with Service Now to deliver on the promise of digital business.

Learn more about Accenture + Service Now partnership here.​The work:​·Provide functional and technical expertise to plan, analyze, define and support the implementation of Service Now products or group of applications.

·Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests.

·Design, build and configure Service Now applications.·Work with an agile mindset to create value across Service Now projects of multiple scopes and scale.·Apply innovative ideas to drive automation.·Drive the delivery of outputs according to agreed schedules and specifications.·Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support Service Now applications to meet specific requirements.

·Develop Service Now application code, working through each sprint based on agreed stories – turning user requirements into testable product.·Implement, test, and deploy Service Now solutions using best practice software engineering and ITIL methodology.·Identify and solve issues and incidents within multiple components of the Service Now platform.·Perform thorough impact analysis and testing for Service Now patching and platform upgrades.·Raise issues and risks proactively, providing recommended solutions and mitigations.·Produce required deliverables and documentations according to defined standards.

What’s in it for you? ·You will be part of a diverse, vibrant, global Accenture Service Now Business Group, continually pushing the boundaries of business capabilities.

·At Accenture you will work on meaningful and innovative projects, powered by the Service Now platform.

You’ll be immersed in industry best practices and platform features such as IT Service Management, IT Operations Management, HR Service Delivery, and many more.·Accenture will continually invest in your learning and growth.

You'll work with Accenture’s certified System Administrations, Implementation Specialists, Application Developers, and Accenture will support you in growing your own tech stack and certifications.

Here's what you’ll need: ​Required skill/s or must have skill/s: Service Now development or architecture skills on the Service Now platform and its product lines including but not limited to any of the following: ITSM, ITOM, Sec Ops, IRM, ITAM, HRSD, CSM, SPMYears of experience: At least 4 years of experience on Service Now development/architecture Additional skill/s: (nice to have) Agile or Scrum methodology; Gen AINice to have:​Any Service Now certification ITIL knowledge and/or certification A systems engineering or developer background with the ability to learn quickly and share your knowledge with the broader team​.

A mindset to automate everything​.

For Upskilling: For those willing to be upskilled on the Service Now platform, experience in any of the following would be good foundational skills:·Java Script or similar scripting languages, and the web as a development platform·Modern UI frameworks like Angular or React·Full stack development or developing automated solutions·Dev Ops implementations·Integrations and REST API automation·Agile development practices (e.g.

SAFE, Scrum)·Automated testing using tools such as Service Now ATF, Selenium, etc.·Business analysis and design·Server/infrastructure administration·Security, Governance, Risk & Compliance -- with good aptitude on development and configuration skills ITOM (IT Operations Management Discovery ITAM (IT Asset Management)CMDBWhat we believe: All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change.

Inclusion and diversity are fundamental to our culture and core values.

Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference.

Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Accenture is committed to providing equal employment opportunities for persons with disabilities.

Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.#LI-PHEqual Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.