Responsibilities : Client Solutions and Support: Provide intelligent solutions and support to global clients, developing expertise in various CTS products and solutions.
Collaborate closely with product development to contribute to innovative and market-leading solutions.
Participate in the pre-sales process as a subject matter expert.
Project Management and Client Relationships: Manage client implementation projects and key accounts, ensuring successful project delivery.
Build and maintain strong client relationships, understanding their needs and providing exceptional service.
Collaborate with stakeholders to align goals and expectations.
Training and Stakeholder Management: Conduct external and internal training sessions to enhance client understanding and product adoption.
Effectively manage stakeholders, fostering productive relationships and ensuring smooth communication.
Job Requirements: A relevant Finance and Technology degree or equivalent.
Proficiency in one or more Fin Tech technologies, programming or query languages, and/or a strong technical aptitude and a desire to learn in a dynamic technical landscape.
Experience and working knowledge of Benchmarks data is preferred.
Good knowledge of financial market data.
Prior experience in client-facing roles is preferred.
Strong numerical, analytical, and problem-solving skills.
Exceptional written and verbal communication skills.
Self-driven and motivated, with a desire to learn and work with new technologies.
Enthusiasm and drive to excel in a technical client-facing role.
A previous client-facing Financial-Technology experience and/or familiarity with Cloud technologies or SQL would be ideal.
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Specialist, Client Solutions, Manila
Free
Specialist, Client Solutions, Manila
Philippines, Metro Manila, Manila,
Modified October 4, 2024
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FactSet is a leading provider of financial data and analytic applications for investment management and investment banking professionals around the globe.
FactSet offers instant access to financial data and analytics to thousands of analysts, portfolio managers, and investment bankers at the world’s financial institutions.
FactSet’s business is built on the creative use of technology and an unwavering dedication to client service. We remain on the cutting edge by continually developing and refining our software. Our tools enable clients to perform investment research at the most sophisticated level. We offer individual consultant contacts, 24-hour personal support, and dedication to our users for client service that is unsurpassed in the industry.
FactSet is one of FORTUNE's "100 Best Companies to Work For."
Follow us on Twitter @FactSet.
Like us on Facebook at www.facebook.com/factset.