Description : The Specialist, Asset Servicing will be responsible for collection and recording of notices, monitoring, managing elections, and processing corporate action events in an accurate and timely manner.

The role is also responsible for coordinating and managing the proxy voting process, ensuring efficient trade capture from different sources and booking cash and securities transactions into the accounting system, providing daily reports from the accounting system to respective clients, and managing communications with custodian banks and/or clients.

Key Responsibilities: Gather and organize daily corporate action notifications from different custodian banks received or obtained from different sources Diligently work with the clients to obtain timely responses and/or elections from fund managers.

Timely submission of responses and/or elections and ensure such instructions are received and accepted for processing by the custodian banks.

Verify entitlements with respective custodian banks for daily corporate action events.

Ensure accurate and timely processing of trades, corporate action events, and cash and stock transactions into the system.

Review reconciliation discrepancies and process necessary adjustments into the accounting system.

Manage trade exceptions trapped in the system exception queue.

Acts as a liaison between onshore and proxy vendor.

Provide periodic reports to business units and/or clients.

Work within existing procedures and processes ensuring clear and concise documentation is created and maintained.

Provide support to the team as required, to participate in a regular program of industry-specific training and interdepartmental cross-training to ensure continuity of service.

Recognize lapses in different workflows and recommend/initiate process improvements/control measures Mentor junior associates by conducting training and preparing/updating conceptual reference materials Actively participate in regular service calls with various internal clients.

Remain updated with relevant securities industry development and market-specific best practices Qualifications: Bachelor’s degree in Finance or Accounting or any business-related course At least 2 to 3 years of relevant experience Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) and must be willing to report on night shift schedule Minimum Skills to Hire/Must Haves: Ability to work well independently as well as with others as part of a team Ability to grasp new concepts and information quickly Strong communication skills – both written and verbal Strong customer service orientation Should possess a desire to learn new skills, adapt, and take on new challenges About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers.

At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion).

We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer