Responsibilities: Strategy development, planning and tactical delivery ofmunications content and channels for Capital One Philippines: both internal (across multiple projects and initiatives) and external.

Reviews and approves content through identified appropriate internal and external channels prior to final approval by Head ofmunications Develops and maintains a strong collaborative partnership with various internal stakeholders and customers from Capital One Philippines and from the broader Customer Channels or Cardmunications Team.

Relationship management with externalmunications agencies that may be performing work on behalf of Capital One Philippines.

Manages financial budget assigned directly to themunications Team.

Secondary lead for Risk-related activities such as Corporate Audits and Business Continuity Activities.

Provides functional leadership to a team, as applicable, including ensuring adherence to agreed-upon timelines and quality of work produced by the team.

Other job-related duties that may be assigned from time to time.

Basic Qualifications: Educational Background and Professional Experience: Bachelor's degree inmunication Arts, Organizationmunications, Marketing, Advertising, Business Management or other related courses, or with equivalent work experience 8 or more years of experience in Corporatemunications, Organizationalmunications, Marketing or Advertising in a managerial capacity Experience in managing and handling Crisismunications Experience in collaborating across all levels in an organization that is fast-paced Experienced in developing end-to-endmunications strategies with measures of success, developing content (written and creative formats) and managing/monitoring tactical delivery Experienced in engaging with public relations/media firms and developing strategies for externalmunications and organizational brand management Candidate must be willing to work in Alabang when needed Candidate must be willing to work in a mid shift schedule Work set up is predominantly "Work at Home" Skills Required: Consistent drive for results and customer orientation Strong judgment, collaboration and influencing skills Excellent verbal and written skills Preferred Qualifications: Experience within the BPO and financial services industry No agencies please.

Capital One is an equal opportunity employermitted to diversity and inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an amodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at Recruiting Amodation@capitalone.

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable amodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities.

Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.

(COPSSC). Job ID R184461