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Team Lead, Pasig

Last update 2024-07-20
Expires 2024-08-20
ID #2055286257
Free
Team Lead, Pasig
Philippines, Metro Manila, Pasig,
Modified March 3, 2024

Description

We are #Hiring for a Team Lead! We empower our leaders as they are the foundation of our #Thrive Together workforce. We rise, we work together, and strengthen each other as we grow.
Our successful hire must deliver on the following tasks:
1. Support Associates with their questions and inquiries
2. Conduct refreshers and cascade updates to Associates
3. Facilitates day-to-day team performance monitoring
4. Assist in developing key behavior for performance within the team span through coaching and feedback
5. Engage and recognize team members’ performance
The team lead must have the following qualifications:
1. Vocational/Short Course Certificate/Bachelor’s Degree holder
2. At least 2 years of experience in Inbound/Outbound campaigns in a BPO setting
3. Competent collaboration skills
4. Competent writing and oral communication skills (American or neutral accent)
5. Able to multi-task and manage stress effectively
6. Strong proficiency in Windows OS, Microsoft Office applications, and CRM
Enjoy the following perks and benefits when you join us today! What’re you waiting for?
1. 15% Night Differential
2. HMO Benefits after 30 days + Add Up to 2 Dependents
3. Retirement Benefits
4. 24 Leave Credits per year, Convertible to Cash
5. Wholistic Employee Wellness Program

Job details:

Job type: Full time
Contract type: Permanent
Occupation: Team lead

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