Qualification: * Bachelor’s degree • At least five years contact center experience with 2 years’ experience in a team leader/supervisor capacity • Previous related work experience must be in Healthcare Insurance / Financial account in a BPO setting • Strong coaching, leading and performance manageme...

Has responsibility for all customer service activities within assignedscope in 4PL. Manages and supports the team and drives the team'sperformance including the customer experience delivery.Key ResponsibilitiesSupport CoE Manager in leading and managing the CoE teams to focus on the key Customer Ser...