Responsibilities : Operations Management: Responsible for ensuring that his/her team provides accurate and reliable content/financial and/or quantitative financial and non-financial market data to internal database and/or external clients based on various data sources, financial reports and resources. Incumbent may handle multiple collection or quality processes and/or markets.

Ensures timeliness, accuracy and completeness of the coverage of their teams' collection and drive actions to continuously improve the same People Management: Manage performance evaluation metrics and formulate, execute, monitor and assess motivation plans for enhanced employee morale and appropriate rewards systems. Build strong connection with team members, act as a mentor, motivate the team and lead by example.

Process Improvement Projects: Identifies improvement projects/tool enhancement initiatives, new sources, and liaises with Content Development for development and implementation.

Observes the values and principles around Business Enterprise Agility and Digital Transformation in handling projects and process improvement initiatives.

Stakeholder Management: Works with Senior management and respective stakeholders to build plans and improvement strategies for greater output.

Workload Management: Prepares capacity planning, manages shifts and workload distribution.

Drives goals through cross-production, shift and overtime requirement.

Workforce/Resource Management: Hires appropriate candidates to fulfill resources requirement Knowledge Management: Serves as escalation point for complex data quality-related queries, production and technical issues.

Conducts spot check / detailed reviews of market coverage by Collection Analysts and provide qualitative feedback.

Job Requirements: Graduate/Postgraduate in Commerce or any Business Administration Degree Experience in the leadership role for a minimum of 24 months Basic Financial knowledge Strong Decision-Making skills Strong Analytical and Reasoning skills Motivational skills.

Continuously boosting the team motivation and employee morale.

Strong communication skills.

Major part of the role involves sharing and receiving information.

Flexible and adaptable as per the business requirements