Amazon Truck Dispatcher Associate, Angeles

Philippines, Central Luzon, Angeles
Last update 2024-02-28
Expires 2024-03-28
ID #2012898477
Amazon Truck Dispatcher Associate, Angeles
Philippines, Central Luzon, Angeles,
Modified February 1, 2024


JOB DESCRIPTION FOR AN AMAZON TRUCK DISPATCHER ASSOCIATE We are looking for a detail-oriented Amazon truck dispatcher associate to dispatch our client’s truck drivers to customer locations.

In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.

To ensure success as a truck dispatcher, you should exhibit extensive experience in dispatching trucks and the ability to work under pressure.

Ultimately, an outstanding truck dispatcher is someone whose organizational skills translate into exceptional freight delivery services.

As An Amazon Truck Dispatcher Associate: • High school diploma.

• Bachelor's or associate degree in transportation or logistics would be advantageous.

• 1-2 years of experience as a truck dispatcher in a similar industry.

• Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.

• Extensive experience in customer services, as well as generating freight bills and invoices.

• Experience with Transportation Management Software (TMS), such as Samsara and Rose Rocket.

• Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.

• Ability to monitor drivers' logs, truck maintenance schedules, and repairs.

• Knowledge of applicable transportation regulations and laws.

• Excellent organizational, communication, and time management skills.

Your Responsibilities as An Amazon Truck Dispatcher Associate: • Taking calls for truck drivers and reporting/disputing their violations for Amazon Relay.

• Scheduling drivers to make freight deliveries or collect shipments and packages.

• Communicating with customers about freight details, delivery or pickup times, and special handling requests.

• Planning pre-determined routes and accommodating route changes as needed.

• Preparing dispatch documents, as well as generating freight bills and invoices.

• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.

• Keeping track of transportation regulations and laws to ensure that truck drivers comply.

• Reviewing drivers’ logs, including dispatched calls and arrival times.

• Monitoring truck repairs and maintenance schedules.

• Logging customer shipping schedules and complaints.

If this sounds like you, then what are you waiting for? Come join us! Boomering is a successful, equal opportunities BPO based in Clark Freeport Zone, whose modern office facilities offer the latest in technology and backups, together with amazing re-numeration and benefits packages.

Our Core Values are the essential key to our success, and our mission is to Enrich Client’s and Staff’s Live Through Simple and Smart Offshoring Solutions.

We manage the company using the Entrepreneurial Operating System (EOS) and achieve a good work-life balance for everyone.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Amazon truck dispatcher associate

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