Ideas Unlimited is a global support services provider with over 14 years of experience in providing Call Center and Remote Business support services!The company is headquartered in Sugar Land, TX (USA) with call center branches in the Philippines and Pakistan.

Having completed over four thousand projects in various industries, Ideas Unlimited is well experienced in providing the below services:- Customer Support Service- Multilingual Support Service- Healthcare Support Service- Ecommerce and Backend Support Service- Operations Support Service- Virtual Assistant Service Our unique value proposition includes 24/7/365 coverage, rapid ramp-up options, flexible contracts, omnichannel support, cost-effective packages, experienced human capital and best in-class technology.

Whether you are a large company looking to improve your customer service, a medium sized business looking for cost-effective service(s), or a startup looking to head-start your new venture in the right way, we can assist you in the best manner!You can learn more about our business by visiting our website: www.ideasunlimitedonline.com The Role You will be responsible for : Handling inbound calls and emails in a professional manner.

Resolving customer inquiries and requests and ensuring strong customer satisfaction.

Working with various internal teams to ensure prompt and accurate order processing and delivery.

Escalating customer feedback as required.

Ideal Profile You have at least 1 year experience within a Customer Service role, ideally within the IT Services, Other Services and Social Platforms industry.

You possess excellent interpersonal as well as written and verbal communication skills.

You are a self-starter and demonstrate a high level of resilience You are a strong team player who can manage multiple stakeholders You are adaptable and thrive in changing environments What's on Offer?Opportunity within a company with a solid track record of performance Opportunity to make a positive impact