EUS Share Point Engineer Job Description End User and Collaboration Services are responsible for a wide range of user facing services including End Userpute (Laptops and software), Workplace Technology (Meeting rooms, telephony, and printers) and Collaboration Services (Microsoft 365 Collaboration tools including Exchange, Teams and Share Point) Share Point admins are responsible for helping to maintain our M365 services including Share Point, Teams, One Drive, Power Platform and Viva.

The Role Working in a BAU service team, dealing with L2 service tickets and incidents concerning Share Point and other M365 collaboration tools.

Maintain our remaining on-premises Share Point servers and sites.

Directly collaborate with users to troubleshoot issues and provide 1-2-1 training on using Microsoft 365 products where required.

Assist M365 technical leads and developers on projects as required.

Help analyze tickets and other feedback to help maintain good service levels and to look for potential process and technical improvements.

Assist in developing internal knowledge base and training materials.

Perform other duties as assigned.

Qualifications The Requirements Deep technical knowledge of Share Point Online (required) and Share Point Server (desirable) Knowledge of Share Point Framework and related technologies.

Knowledge of Power Shell for management of M365 services.

Broad technical knowledge of other M365 services including Teams, One Drive, Viva, and Power Platform with an interest in future developments.

Understanding of how to manage resources in Azure would be an advantage.

Experience/knowledge of Power Platform administration Experience with patch and configuration management.

Experience with ticket management systems such as Service Now.

Knowledge of Power BI to present data an advantage.

Strong written and oralmunication with the ability to provide training to end users.

WTW is an Equal Opportunity Employer Job ID 300002847953902