Noc Information Technology (it) Specialist, Parañaque

Last update 2024-02-28
Expires 2024-03-28
ID #2019264637
Noc Information Technology (it) Specialist, Parañaque
Philippines, Metro Manila, Parañaque,
Modified February 5, 2024


Overview: We are seeking a dynamic and versatile IT Network Operations Specialist who will play a pivotal role in ensuring the seamless functionality of our IT systems.

The ideal candidate will possess exceptional problem-solving abilities, be adept in resolving network-related issues, and display outstanding interpersonal and communication skills required to thrive in a high-energy, fast-paced environment.

Responsibilities: Implementations & Network Maintenance: Demonstrated expertise in LAN, WAN, WLAN, and SDWAN implementations.

Proficiently support and maintain MPLS and SDWAN networks.

Extensive experience in the administration and configuration of layer 2 and layer 3 Cisco networks.

Advanced Network Configuration and Troubleshooting: Proven operational knowledge in VLANs, spanning tree, BGP, and EIGRP.

Resolving network-related incidents as per predefined Service Level Agreements (SLAs).

Diagnosis and resolution of complex 2nd line support network issues.

Infrastructure Management: Proficiency in creating intricate network maps using industry-standard design tools (e.g., Visio/Ekahau).

Implementation of new network solutions, ordering hardware, and setting up office/warehouse networks.

Handling failed hardware replacements (RMAs) and fulfilling site-related operational requests.

Monitoring and Analysis: Profound expertise in utilizing network monitoring tools for data analysis and delivery of crucial network-related metrics.

Continuous monitoring of services using provided utilities.

Knowledge Base Development: Actively contribute to the development of an internal Knowledge Base following an agreed methodology.

Offer technical solutions to enrich the Knowledge Base (KCS).

Additional Responsibilities: Ability to perform maintenance activities beyond regular business hours.

Undertake any other duties as assigned.

Technical Proficiency: Network Protocols: BGP, OSPF, EIGRP, HSRP/VRRP, SNMP.

Cisco Devices, Security (Cisco ASA, Firepower, S2 S, ACL, ISE), Wireless Technologies (Cisco Prime, Ekahau, Design), Load Balancer (Citrix Netscaler), Open Gear, Other Tools (Logpoint, Infoblox, Solarwinds).

Qualifications and Skills: Education: Bachelor's or master's degree, preferably in IT or engineering.

Proficiency in oral and written English.

Understanding and application of ITIL methodologies.

Work Experience: Minimum of 4-5 years in a similar role with practical hands-on experience.

Vendor Certifications: CCNA/CCNP or equivalent level of knowledge.

Flexibility in working hours, including 24/7 availability.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Noc information technology (it) specialist

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