Job Summary At Pw C, our people in people operations focus on managing the employee lifecycle and day-to-day operational tasks such as onboarding, offboarding, payroll, benefits administration, absence management, employee record-keeping, compliance with labour laws, and handling employee inquiries. These individuals support HR processes and systems to ensure smooth operations, serving as primary points of contact for HR-related issues and contributing to solving complex business challenges. Job Description Enhance your leadership skills by motivating, developing, and inspiring teams to deliver quality work. You will coach team members, leverage their strengths, and manage performance to meet client expectations. As you grow your understanding of business operations, you'll identify opportunities that contribute to our firm's success. Leading with integrity and authenticity, you'll articulate our purpose and values, embrace technology and innovation, and encourage your team to do the same. Key skills and experiences include: Analyzing system components and their interactions. Taking ownership of projects from planning to completion. Partnering with leadership to ensure quality, timeliness, and deliverables. Developing new skills and encouraging team development. Mentoring and reviewing work to deepen expertise. Managing conflicts and engaging in difficult conversations with clients and stakeholders. Upholding professional standards, the firm's code of conduct, and compliance requirements. The Opportunity Joining Pw C Acceleration Centers, you'll support diverse services from Advisory to Assurance, Tax, and Business Services. You'll engage in challenging projects, provide innovative client solutions, and participate in digital training to enhance your skills. As part of the People Operations team, you'll lead payroll teams, ensuring accurate and timely processing across jurisdictions. You'll supervise, develop, and coach your teams, manage client accounts, and drive engagement workstreams to deliver quality results. Responsibilities Lead and coordinate Payroll Operations and Helpdesk teams. Ensure timely, accurate payroll processing. Mentor team members to improve performance. Manage client accounts and engagement workstreams. Maintain operational standards and deliver high-quality outputs. Promote a collaborative team environment. Identify and implement payroll process improvements. Resolve payroll issues effectively. Minimum Requirements Bachelor's Degree7 to 11 years of experience Proficiency in English (oral and written)Preferred Skills Experience with Microsoft Office Fluency in one or more EMEA region languages Strong project management and process optimization skills Proven track record of continuous improvement in payroll operations Business acumen and commercial awareness Effective communication and active listening Data analysis skills Appreciation of diversity and inclusivity Commitment to data protection and compliance Additional Qualification Willingness to work in BGC Taguig, Metro Manila Company Overview Pw C AC Manila offers consulting services with industry expertise and innovative solutions through Cloud & Digital services. Our goal is to help businesses grow, optimize operations, and seize new opportunities using cutting-edge technology and deep industry knowledge, enabling clients to stay ahead and unlock long-term value.
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