Summary

Primarily Scoreboarding specialists will make sure of contract and details indicated are correct, send out templated emails to the partner companies addressing their concerns, and perform mainly validation of details and roles that are task-based.

Responsibilities

• Role is responsible for ensuring revenue is captured properly in Telarus systems
• Assimilate, analyze, and maintain records of sales and commission data through various systems
• Perform basic math calculations to enable proper revenue amount entry
• Accurately and quickly enter revenue and other data into Telarus systems
• Transition orders to the Order Management Team responsible for the order
• Communicate with agents and internal Telarus teams to seek clarification as needed
• Address order entry issues internally
• Will engage in on-going education on supplier product offerings
• Will stay on top of supplier processes, products, systems and policies to ensure smooth order processing
• Small scale projects as assigned
• Meet or exceed SLAs and performance goals

Qualifications

• Ability and willingness to follow established processes
• Ability to understand where process is not working and take necessary action to resolve
• General understanding of technology product offerings including traditional telecommunications such as coax cable and dedicated internet as well as advanced solutions such cloud, Contact Center, security, etc.
• Beginner to intermediate Microsoft application knowledge – Excel, Word, Outlook
• General computer navigation and configuration knowledge
• General Salesforce knowledge
• Strong written, typing, and verbal skills
• Accurate
• Resourceful
• Problem solving
• Detail-oriented
• Ambitious
• Efficient
• Organized

Why Diversify?

Since 2012, Diversify has created a culture where its people come first. With locations in Makati and BGC, working with Diversify means access to quality work spaces, the latest infrastructure and resources that have made them one of the leading offshore services providers in Metro Manila. You will immerse yourself in an open, widely diverse office culture where no idea is small enough and you constantly stay engaged with each other.

Position Overview

Dress Code Smart Casual Working Hours 7am - 4pm Spoken Language Filipino & English Benefits Medical, Dental, Misc Allowance Company Size 1,000-1,500 Employees Average Processing Time 2 weeks

Experience Diversify: Your Future Simplified