Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Perform software patch installations on customer systems according to Change Healthcare processes. Perform system configuration and quality checks for Enterprise Imaging products. Perform troubleshooting, root cause analysis, corrective actions, document actions, and implement preventative measures. Provide a primary technical point of contact to assigned project teams, keeping milestones on track, and providing technical guidance during project delivery. Help coordinate the scheduling of software patching events with project teams to achieve the best throughput and meet timelines. Update cases and work orders for accurate record keeping of patch installations. Contribute to knowledge-sharing and enable better efficiency across the team. Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives. Required Qualifications: Education: Bachelor’s Degree in Computer Science, equivalent Diploma, or related work experience. Experience: 2+ years in the IT field working with Enterprise-class Information Systems, Windows Servers, Active Directory, and Networking. Background: Windows Server and Active Directory administration, Networking (NAT, VLAN, Load Balancing), Enterprise-class Information Systems, Oracle Database, Customer Service. Preferred Qualifications: MCSA certification (or equivalent covering Windows Server and Active Directory administration). CCNA certification (or equivalent covering Networking, NAT, VLAN, and Load Balancing). Experience in Healthcare IT and PACS. At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum is a drug-free workplace. 2024 Optum Global Solutions (Philippines) Inc. All rights reserved.
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