Job Requirements:

• Proficient in multiple GDS platforms including Worldspan, Sabre, Galileo, Amadeus, and Apollo
• Demonstrates extensive knowledge of international ticketing, exchanges, and refunds
• Possesses a thorough understanding of IATA rules and regulations, covering fare components, manual fare calculation, pricing units, global indicators, indirect travel limitations, and other travel terminologies
• Skilled in structuring teams with documents such as DP (Departmental Procedure), SOP (Standard Operating Procedure), and process flows
• Proficient in quality tools, capable of conducting root cause analysis (RCA) for ongoing issues and developing corresponding action plans
• Preferred certification in IATA/UFTAA Level – 1
• Excellent communication skills, particularly in spoken English
• Proficient in Microsoft Office applications, especially Power Point and Excel
• Willing to travel across sites & locations
• Willing to be flexible in addition to the company mandated working hours
• Must be amenable to work onsite in Quezon City
• Accuracy & integrity in data handling
• Ability to work with people and teams of diversified / different priorities
• Ability to present/ address in public.

Job Qualifications:
• The candidate should have a minimum work experience of 5+ years with at least 3 – 5 yrs in Travel domain.
• Should have hands on experience to manage SA/IC (Schedule adherence), Business review Deck, Performance management
• Candidate should have experience to identify the Auto Ticket reject reason
• Should have hands on experience in usage of Quality methodologies and techniques
• Experience to handle Corporate travel account