Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #Be More at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission? Develop and implement training policies, procedures, and programs.

Design and develop relevant training modules based on individual/departmental/company needs.

Development, delivery and assessment of in-house programs.

Responsible for evaluating the effectiveness of training modules in line with the strategic plan of raising capabilities and developing talents to reinforce our people effectiveness.

Evaluate the effectiveness of existing training programs and provide recommendations for improvement Conduct Training Needs Analysis and develop programs to improve existing staff performance Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for? Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.

Preferable with 2 years of working experience in the related field is required for this position Experience with curriculum development and course material review management Familiarity with traditional and modern training methods, tools and techniques Strong communication and interpersonal skills Competent in e-content and design development, Excellent presentation skills and training delivery, with knowledge of various training methodologies Excellent verbal and written communication skills in English and the language of supporting market