A leading global crypto platform is looking for a dedicated remote voice support specialist in Metro Manila. The ideal candidate will engage with clients over the phone, providing exceptional service and guidance on Kraken's products. This role requires strong communication abilities, empathy, and a fundamental understanding of crypto. The role is fixed-term for 6 months, with responsibilities including answering client calls, advocating for their experience, and testing new products. Familiarity with customer support tools is preferred, alongside flexibility for evening and weekend shifts.
